With today’s fast-paced lifestyle, it’s not always easy to ensure that your beloved pets receive all the adequate care they need. Pet and Home Care, a reliable and professional pet and home service provider, understands these challenges and is here to help.

Signing Up

First-time clients can enjoy a hassle-free sign-up process by creating an account HERE. To familiarize us with your pet’s needs and home environment, we offer a FREE meet-and-greet with your selected pet sitter.

Services Offered

Apart from providing personalized in-home services such as walks, feedings, water changes, and companionship for all types of friendly pets, Pet and Home Care prides itself in offering a selection of home services. These include cleaning, house checks, house sitting, and beyond.

If you’re away, our reliable pet sitters offer in-home overnight care, ensuring your pet’s routine is maintained. Moreover, we operate a Dog Resort in Clarksburg, offering services like doggy daycare, dog boarding, bathing, and nail trimming. We even offer overnights with around-the-clock care in your home or at our kennel.

Home Access

To ensure your home’s safety, we suggest clients set up home access through lockboxes, door codes, garage codes, or hidden on-site key locations. If these options aren’t possible, we will securely manage two copies of your keys at our office.

Setting Up Visits

Pet and Home Care offers flexible visit timings between 7 AM to 9 PM, seven days a week. The exact time within the 2 to 3-hour window chosen cannot be guaranteed due to unpredictable delays. However, pets with special needs and puppies are offered a limited one-hour window service. Our Pet Resort is open from 7 AM to 7 PM daily, even on holidays.

Booking Policies

We understand your dynamic lifestyle, which is why we accept bookings based on your needs. Whether it’s a recurring weekly schedule, last-minute, or monthly schedule, we’ve got your tail covered. However, last-minute bookings come with a fee, and all booking requests should be done online or via email for accuracy. Services on major holidays come with an added 30% fee. Check out our blog on preparing your home for a pet sitter for a simple checklist for peace of mind!

Dog Resort Services

While our resort is open to friendly, non-aggressive dogs who are updated on vaccinations, certain breed restrictions apply to ensure every pet’s safety. Besides, pets enjoy access to our vast fenced-in yard with lots outdoor time each day.

Policies

Pet and Home Care maintains a 24-hour cancellation policy and offers different invoicing modes for regular clients and those who schedule as needed. All pet sitters and daycare attendants are bonded and insured employees of PHC. For your pet’s safety during winter conditions, outdoor time may be reduced, but indoor play and care are ensured. Clients are requested to keep pathways clear of ice and snow, and provide jackets or sweaters for their pets.

Our Guarantee

With Pet and Home Care, you are assured professional, reliable, and affectionate care for your pets and your home. We are continually aiming to surpass your expectations and offer a money-back guarantee for unsatisfactory service. Let us offer you peace of mind through our exceptional and dedicated service.

To get started, contact us at (301) PET-CARE or drop an email to care@petandhomecare.com. We are here to make your life easier, one pet service at a time.

Remember, optimal pet care is just one phone call away!

In the world of business, hiring new talent can be a daunting task that comes with mixed emotions for many entrepreneurs. However, it doesn’t have to be the colossal, nerve-wracking endeavor it’s often perceived to be. In a recent episode of the “Bella in Your Business: Pet Industry Business Podcast,” Tiffany Lewis, the owner of Pet and Home Care, shares her incredible journey of building a team of over 50 employees and provides valuable insights on hiring new talent. From overcoming challenges to creating a strong company culture, Tiffany’s experience is truly inspiring for pet business owners and aspiring entrepreneurs.

Challenges Faced in Hiring and Transitioning

Tiffany opened up about her experience transitioning from independent contractors to full-fledged employees back in the early 2000s. She highlighted the challenges she faced during this transition, such as finding the right people who met her requirements and vetting them effectively. However, Tiffany quickly realized the benefits of hiring employees, which provided her and her team with more protection and loyalty.

Formalizing the Hiring Process and Employee Benefits

One significant aspect of Tiffany’s success in hiring new talent is having a formalized hiring process. In her early days, she admitted to “hacking it together” and training employees based on a few requirements. However, she has now developed a more thorough training and onboarding process that includes online and in-person training. This structured approach ensures that the right candidates are selected and bring higher quality to her team.

Building a Strong Company Culture

Creating a strong company culture is crucial for any business, and Tiffany highlighted its importance. She mentioned trying different approaches, such as having offices and working without offices. However, the pandemic made her realize the importance of her team working together and feeling like a united group. By fostering a positive work environment and encouraging teamwork, Tiffany has built a strong company culture that attracts and retains top talent.

Taking Care of the Team

Tiffany believes that taking care of employees goes beyond just monetary compensation. She ensures that her team feels supported and valued by providing structured onboarding, benefits, and opportunities for growth. By creating a healthy workplace and being a supportive boss, Tiffany has created a sense of loyalty and dedication among her employees.

Hiring new talent for your pet business doesn’t have to be an overwhelming task. By learning from Tiffany Lewis‘ journey, pet business owners and aspiring entrepreneurs can gain valuable insights into building a successful team. From formalizing the hiring process to creating a strong company culture, Tiffany’s approach sets a great example for hiring new talent and maximizing business growth.

Listen to the full podcast episode on the “Bella in Your Business: Pet Industry Business Podcast” to gain more in-depth knowledge and practical tips from Tiffany Lewis, the owner of Pet and Home Care.

The holiday season is fast approaching, and while you’re busy planning festivities and making travel arrangements, it’s essential not to forget about your furry family members. At Pet and Home Care, we understand that your pets are an integral part of your life, and we’re here to ensure they have a joyful and stress-free holiday season too.

Why Choose Pet and Home Care for Your Pet’s Care?

A Legacy of Trust and Experience

With 25 years in the business, we have built a legacy of trust and reliability. Our long-standing presence in the industry speaks volumes about our commitment to providing top-notch pet care services. We have been a trusted partner for countless families, ensuring their pets are happy and well-cared-for during the holiday season and year round.

Dedicated and Certified Pet Sitters

What sets us apart from the competition is our team of dedicated and certified professional pet sitters. We don’t just hire employees; we invest in individuals passionate about pet care and train them to become certified professionals. Our sitters undergo rigorous training programs to ensure they have the skills and knowledge to cater to your pet’s specific needs.

Personalized Care for Every Pet

At Pet and Home Care, we understand that each pet is unique. That’s why our certified pet sitters provide personalized care plans tailored to your furry friend’s preferences, routines, and health requirements. Whether your pet needs extra playtime, a specific diet, or medication administration, our sitters are equipped to handle it all.

Seamless Booking Experience

We believe in making pet care convenient for you. Our easy-to-use app allows you to book pet sitting services with just a few clicks. Whether you’re planning a getaway for Chanukah, Christmas, New Year’s, or even looking ahead to spring break next year, our app ensures a seamless booking experience, giving you peace of mind as you plan your holiday travels.

Stay Connected with Digital Report Cards

We know you’ll miss your pets while you’re away, and that’s why we go the extra mile to keep you connected. Our digital report cards provide real-time updates on your pet’s activities, meals, and overall well-being. Receive photos and notes from your pet sitter, so you can relax and enjoy your holiday knowing your furry friend is in good hands.

This holiday season, choose Pet and Home Care for a pet-friendly experience that goes beyond the ordinary. Trust us to make your pet’s holiday care as enjoyable and stress-free as possible. Book with us and let your pets celebrate the holidays in the comfort of their own home or at our Pet Resort.