Pet and Home Care, is proud to announce that Frederick County’s top pet sitting service Critter Sitter is now part of the Pet and Home Care family! The acquisition, which was completed in June 2021, expands access to a wider range of services for pet owners in Frederick, New Market, Linganore, Ijamsville, Urbana, and surrounding areas.
“Critter Sitter grew exponentially in recent years, and it was time to join forces with a company that could better support this continued growth,” said Critter Sitter Owner Cheryl Schaible, “I chose PHC for this transition because I am certain that they will continue to provide the high level of premium pet care services our community has come to expect.”
Ensuring a Smooth Customer Transition to Pet and Home Care
Led by Pet and Home Care Founder and CEO Tiffany Lewis, PHC’s team diligently worked behind the scenes to make sure that the transition for Critter Sitter clients moved as seamlessly as possible. Each customer has been assigned a new account in Pet and Home Care’s online Care with all information and instructions transferred securely. Through Care Central, customers can more easily manage their service schedules, care instructions, and billing. Care Central also offers customers peace of mind with updates and photos of their pets through electronic feedback reports, or as well call them PAWgress reports!
By joining the Pet and Home Care family, Critter Sitter clients also now have access to more services, including:
- Dog Boarding at the Pet Resort
- Dog Daycare at the Pet Resort
- Bathing & Nail Trimming
- In-home Overnight Care
- Home Cleaning
New Pet and Home Care clients also are immediately eligible for PHC’s client referral program. For every client that signs up for a new service that they refer, will receive a $25 credit to their account.
Customers can learn more about PHC’s 22+ year tradition of exceptional pet care service in Montgomery County and Frederick County at https://petandhomecare.com/about-us/ or by calling the customer service number at (301) PET-CARE.
Pet and Home Care’s Commitment to its Employees
As part of the acquisition, Pet and Home Care have hired Critter Sitter’s team of experienced pet sitters and dog walkers. For Critter Sitter’s legacy customers, that means their pets will be cared for by the same familiar sitters they know and love.
“I wouldn’t have brought Critter Sitter into the fold without bringing its experienced team of pet sitters along for the ride,” said Lewis. “There’s nothing more valuable to me than a team member who has built relationships with customers and their pets and is intimately familiar with the neighborhoods that we serve.”
These sitters also are now eligible for Pet and Home Care’s benefits offerings, including holiday and spot bonuses, discounted pet care, and a matching 401(k). And as Pet and Home Care progresses to grow, the team is hiring like crazy! Anyone interested in joining the PHC team can learn more and apply at the Pet and Home Care careers page.