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Pet and Home Care Rolls Out Tech Upgrade for a Simplified Customer Experience

Pet and Home Care, Maryland’s biggest and longest running pet care provider, has officially rolled out a new client software platform that promises to simplify and expand on its award-winning customer service.

The platform, developed by PHC’s partners at Time To Pet, is recognized as the leading customer service technology in the pet care industry. It streamlines the booking, servicing, and account management process so both customers and PHC team members can spend more time caring for the pets they love!

Here are just a few of the software’s helpful features:

  • A dedicated app for both Apple and Android devices
  • Simplified process to book new services
  • Intuitive interface to manage accounts
  • Mobile push notifications so you never miss an update on your services
  • New communication options, including in-app chat and texting

New clients can sign up for an account and start booking service HERE.

Existing Pet and Home Care clients can easily access their accounts and manage services through the online portal. But for the best experience, all customers are encouraged to download and use the Time To Pet app on their mobile devices:


Download the Time To Pet App for ANDROID Devices

Download the Time To Pet App for APPLE Devices


Both the app and portal are designed for easy and intuitive use. But users with specific questions can turn to either Time to Pet’s mobile app help page or its online portal help page. New users may also prefer to watch Time To Pet’s video tutorial.

Access Pet and Home Care’s easy-to-use platform and book your upcoming pet care now!