As we gear up for the summer season at Pet and Home Care, we wanted to share some important steps that will ensure your furry friends receive the best possible care throughout the upcoming months. With these simple actions, you can make the most of our services and have peace of mind while you’re away:
1. Download Our App: It’s the easiest way to book new services, view and manage existing appointments, and communicate with our dedicated team. You can find the app on both Apple and Android devices.
Time To Pet App for ANDROID Devices
Time To Pet App for APPLE Devices
2. Update Your Care Instructions: Pet routines can change frequently, and we want to stay up to date to provide personalized care. Please take a few minutes to review and update the care instructions for each of your pets in our system. This will ensure that our team members have all the necessary information to give your pets the attention they deserve.
3. Add and Update Your Pet Photos: We want to get to know your pets better, and having updated photos will help us recognize them faster and provide accurate care. Please take a moment to add or update photos of your pets. It’s a small step that can make a big difference in tailoring our services to their specific needs.
4. Provide Secure On-Site Access to Your Home: To ensure a seamless experience, especially when there are last-minute bookings or schedule changes, multiple Pet and Home Care sitters may visit your home while you’re away. By providing secure on-site access, such as key lockboxes, door codes, or garage codes, you can eliminate any potential delays in service that may occur when arranging key handoffs between sitters. On-site access can also be beneficial to other service providers, or family members that do not have their own key. Your key will remain in your possession for the entirety of the service. This system eliminates the need for key pick up and drop off, saving you the $15 fee.
5. Book Early! Our availability fills up quickly, and we operate on a first-come, first-serve basis for service requests unless you’re on a recurring visit schedule. Don’t wait until the last minute and risk disappointment. Reserve your pet care services as soon as you know your schedule to ensure we can accommodate your needs. Even with our expanded staff, we anticipate a few upcoming weekends to reach full capacity soon.
If you have any questions or need assistance with any of the above steps, please don’t hesitate to reach out to our team at 301-PET-CARE. We are always here to help and provide you with the best possible care for your beloved pets.
Thank you once again for your continued support of Pet and Home Care. We are genuinely excited to spend more time with your adorable pets over the next few months and beyond! Your trust in us means the world.
Book online now or reach out to us at care@petandhomecare.com ASAP to reserve your care for any days you need help this summer!